Acera Health is dedicated to safeguarding the privacy and security of personal and health information. This Privacy Policy outlines our commitment to protecting your protected health information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and additional data protection regulations.
We collect personal information that you voluntarily provide to us, such as your name, email address, phone number, and any other information that you choose to share with us, but we do not sell, rent, or disclose your personal information to third parties without your consent, except as necessary to provide requested services or as required by law. We respect your privacy choices, especially concerning the sharing of your personal information. Any information you provide through opt-in consent will not be shared with third parties for marketing or promotional purposes. We Safeguard your data, we are highly cautious about entrusting it to anyone beyond. We firmly believe in maintaining control over your personal information and ensuring it is confidential and secure at all times. Consequently, we are committed to exercising discretion and discretion when it comes to sharing any personal details with external entities.
Acera Health uses and discloses PHI for purposes of treatment, payment, and healthcare operations, such as care coordination, billing services, and quality improvement activities. We may also disclose PHI when required by law or to prevent significant threats to health or safety.
We collect personal and health information directly from you, through our website, and during the provision of healthcare services. This includes personal details, health history, and other PHI necessary for healthcare service provision. This information is used to deliver and enhance our services, process payments, and communicate with you regarding your care.
By submitting your information to Acera Health, you consent to opt in to our marketing communications. This means we may call, text (SMS), or email you in response to your inquiries and to provide information related to our services. Standard messaging, data rates, and email usage terms apply. You have the option to opt out of these communications at any time.
Acera Health employs stringent security measures to protect your PHI and personal information from unauthorized access, alteration, or destruction. Our security protocols comply with federal regulations to ensure the confidentiality, integrity, and safety of your information.
Our website utilizes cookies to improve user experience, track site navigation, and analyze site usage. You can choose to accept or decline cookies. Please note that declining cookies may affect the functionality of our website.
We may share your PHI with third parties for necessary healthcare operations, treatment, or payment activities. We do not share your PHI for other purposes without your explicit consent, except as required or permitted by law.
Acera Health adheres to HIPAA and other relevant federal and state laws governing the handling of PHI, ensuring the protection and confidentiality of your health information.
Our website may include links to external websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies when visiting these sites.
By utilizing Acera Health’s services, you consent to the collection, use, and sharing of your PHI and personal information as described in this Privacy Policy. Changes to our policy will be communicated to you, and your continued use of our services indicates your agreement to these terms.
You have rights regarding the access, amendment, and management of your PHI, including the right to inspect and copy your health records, request corrections, and receive an accounting of disclosures.
Acera Health utilizes third-party services and technologies, including Google ReCaptcha, to enhance user experience and security on our website. Google ReCaptcha helps protect against spam and abuse by distinguishing between human users and automated software. By accessing or using our services, you acknowledge that the Google Privacy Policy and Google Terms of Service govern your interactions with Google ReCaptcha. We use Google ReCaptcha to maintain the security and integrity of our services, and by using our website, you consent to Google’s processing of your information per their policies. We encourage you to review these documents to understand how your data is collected, used, and protected.
Should you believe your privacy rights have been violated, you may file a complaint with us or the Secretary of the Department of Health and Human Services. For more information or concerns about our privacy practices, please contact:
Julie Thorne
Acera Health
3151 Airway Ave. Suite P3, Costa Mesa, CA 92626
844-223-7212
julie.thorne@acerahealth.com
Acera Health reserves the right to modify this Privacy Policy. Any changes will be effective immediately upon posting on our website.
To learn more about if Acera Health is right for you, and what to expect, contact us Today!
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Acera Health
We firmly believe that the internet should be available and accessible to anyone, and are committed to providing a website that is accessible to the widest possible audience, regardless of circumstance and ability.
To fulfill this, we aim to adhere as strictly as possible to the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level. These guidelines explain how to make web content accessible to people with a wide array of disabilities. Complying with those guidelines helps us ensure that the website is accessible to all people: blind people, people with motor impairments, visual impairment, cognitive disabilities, and more.
This website utilizes various technologies that are meant to make it as accessible as possible at all times. We utilize an accessibility interface that allows persons with specific disabilities to adjust the website’s UI (user interface) and design it to their personal needs.
Additionally, the website utilizes an AI-based application that runs in the background and optimizes its accessibility level constantly. This application remediates the website’s HTML, adapts Its functionality and behavior for screen-readers used by the blind users, and for keyboard functions used by individuals with motor impairments.
If you’ve found a malfunction or have ideas for improvement, we’ll be happy to hear from you. You can reach out to the website’s operators by using the following email mickey.webb@acerahealth.com
Our website implements the ARIA attributes (Accessible Rich Internet Applications) technique, alongside various different behavioral changes, to ensure blind users visiting with screen-readers are able to read, comprehend, and enjoy the website’s functions. As soon as a user with a screen-reader enters your site, they immediately receive a prompt to enter the Screen-Reader Profile so they can browse and operate your site effectively. Here’s how our website covers some of the most important screen-reader requirements, alongside console screenshots of code examples:
Screen-reader optimization: we run a background process that learns the website’s components from top to bottom, to ensure ongoing compliance even when updating the website. In this process, we provide screen-readers with meaningful data using the ARIA set of attributes. For example, we provide accurate form labels; descriptions for actionable icons (social media icons, search icons, cart icons, etc.); validation guidance for form inputs; element roles such as buttons, menus, modal dialogues (popups), and others. Additionally, the background process scans all of the website’s images and provides an accurate and meaningful image-object-recognition-based description as an ALT (alternate text) tag for images that are not described. It will also extract texts that are embedded within the image, using an OCR (optical character recognition) technology. To turn on screen-reader adjustments at any time, users need only to press the Alt+1 keyboard combination. Screen-reader users also get automatic announcements to turn the Screen-reader mode on as soon as they enter the website.
These adjustments are compatible with all popular screen readers, including JAWS and NVDA.
Keyboard navigation optimization: The background process also adjusts the website’s HTML, and adds various behaviors using JavaScript code to make the website operable by the keyboard. This includes the ability to navigate the website using the Tab and Shift+Tab keys, operate dropdowns with the arrow keys, close them with Esc, trigger buttons and links using the Enter key, navigate between radio and checkbox elements using the arrow keys, and fill them in with the Spacebar or Enter key.Additionally, keyboard users will find quick-navigation and content-skip menus, available at any time by clicking Alt+1, or as the first elements of the site while navigating with the keyboard. The background process also handles triggered popups by moving the keyboard focus towards them as soon as they appear, and not allow the focus drift outside of it.
Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.
We aim to support the widest array of browsers and assistive technologies as possible, so our users can choose the best fitting tools for them, with as few limitations as possible. Therefore, we have worked very hard to be able to support all major systems that comprise over 95% of the user market share including Google Chrome, Mozilla Firefox, Apple Safari, Opera and Microsoft Edge, JAWS and NVDA (screen readers), both for Windows and for MAC users.
Despite our very best efforts to allow anybody to adjust the website to their needs, there may still be pages or sections that are not fully accessible, are in the process of becoming accessible, or are lacking an adequate technological solution to make them accessible. Still, we are continually improving our accessibility, adding, updating and improving its options and features, and developing and adopting new technologies. All this is meant to reach the optimal level of accessibility, following technological advancements. For any assistance, please reach out to mickey.webb@acerahealth.com